VAT Information

New EU VAT regulations that came into place on Jan 1st 2015, state that digital items sold within the EU must have VAT charged on them according to the country of the buyer. This means that before I can sell you a pattern as a digital download, I have to obtain two non-conflicting pieces of proof of address to determine the VAT rate.   I then have to keep this information for 10 years along with a copy of my VAT return.

Unfortunately, I have no way of legally complying with this legislation.   Therefore, all instant downloads are now sold through PayHip who deal with the VAT for me.

As domestic rules apply to domestic sales and both PayHip and I are under the UK VAT threshold, no VAT is chargeable to sales made within the UK.

EU countries outside of the UK
As an instant download through PayHip, you will pay the stated price plus VAT as defined by the country you are in.

Non-EU countries
No EU VAT is chargeable to countries outside of the EU.

Terms and Conditions

These Terms and Conditions have been put in place to comply with the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. There is a new section covering digital downloads.  Many of these have been put in place to protect both the Consumer and the Trader. .

Digital Content

By proceeding with a digital purchase or a free download, you will enter into a consumer contract with The Missing Yarn who will supply digital content on a non-tangible medium to you to you subject to the terms of the licence granted below.

Grant of licence and permitted use

In consideration of you agreeing to abide by this Licence, The Missing Yarn grants you a non-transferable, non-exclusive, non-sublicensable worldwide licence to use the Digital Content. The intellectual property rights in the Digital Content remain the property of The Missing Yarn and you are merely buying a licence to use the Digital Content.

You therefore acknowledge that all intellectual property rights in the Digital Content anywhere in the world belongs to The Missing Yarn and Cassie Wrd, that rights in the Digital Content are licensed (not sold) to you, and that you have no rights in, or to, the Digital Content other than the right to use it in accordance with the terms of this Licence.

You may:

1:  use, browse and search the Digital Content;
2:  quote and excerpt from the Digital Content so long as full attribution (e.g. name of content creator and the title of the Digital Content as a minimum) is given to Cassie Ward The Missing Yarn

You must not:

1:  copy, distribute, publish, transmit, retransmit, transfer, disseminate, broadcast, circulate, sell, resell or otherwise use the Digital Content or any portion of the Digital Content in any form or by any means except as permitted by this Licence or infringe in any other way our intellectual property rights, those of Cassie Ward The Missing Yarn;
2:  use the Digital Content in any unlawful manner, for any unlawful purpose or in any manner inconsistent with this Licence, or act fraudulently or maliciously, for example, by decompiling the Digital Content or inserting malicious code, including viruses, or harmful data, into the Digital Content.


I live and work in the UK, therefore, all of the patterns, tutorials and website content which are designed and written by Cassie Ward , The Missing Yarn are covered by UK Copyright & Design Rights Law.

Making items from my patterns

Under the terms of this licence, you have permission for items you make from any of my patterns, whether a purchase or free download, to be sold either for charity or personal profit.

Please credit Cassie Ward The Missing Yarn with the design, and include a link to my website where possible, please #themissingyarn on instagram

Your Right to Cancel

If you wish to purchase Digital Content, special rules of cancellation apply to the contract between us. By proceeding with your download, you consent to The Missing Yarn supplying the Digital Content to you before the end of the 14 day cancellation period which would otherwise be available to you. As such you lose your cancellation rights and we hereby confirm this consent and acknowledge the same to you.

If you wish to cancel your purchase, please do not download the file and instead  use the contact me form so that I can arrange a refund.

If you have any queries or complaints, please contact me